We use Jira as Service desk platform for external customers. It's a lot of unnecessary footer information that comes with customer e-mail that I would like to delete if possible?
When we have internal tickets within the group we do not include footer in e-mail sharing /ticket requests and that makes it a lot easier to follow in Jira service management.
Any ideas or tips for how to improve this?
I found a similar question here:
Am I right your ask is the same? In case this applies the answer would be, unfortunately, that the footer cannot be changed.
In case you meant something else - could you probably provide a screenshot of what you are seeing that you would like to vanish with footers in JSM?
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