Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change Footer Jira Service Manager Cloud

Because Atlassian is getting rid of the server version, we have had to move to the cloud version. In doing so we found that we seem to be able to edit notification templates for "request types", but for tickets entered as "issues types", all notifications come with what appears to be a standard Jira footer and logo.

Is there some way to edit these? We have hunted through documentation and all the settings we can find...and nothing.

This is something that could be done on a server instance, but we are not finding it with the cloud version.


Screen Shot 2021-02-17 at 10.40.42 AM.pngScreen Shot 2021-02-17 at 10.39.05 AM.png

1 answer

1 accepted

0 votes
Answer accepted

The footers are not configurable on Cloud I'm afraid.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

148 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you