Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,467,607
Community Members
 
Community Events
177
Community Groups

Reconnect Microsoft email in Project settings

Hi Jira 

I am getting attached screens when I open my Jira.  And when I do follow the link, I do not see the option to Email Request.  I cannot complete the process.  What does this mean and how do I fix it.  MicrosoftTeams-image (3).pngMicrosoftTeams-image (2).pngMicrosoftTeams-image (1).png

1 answer

0 votes
Jack Brickey Community Leader Dec 11, 2022

So if you select "Disconnect" on the servicedesk@lifeextension.com custom email  is it successful? Are you saying the procedure outlined is unsuccessful?

Hi Jack,

I do not get to see the option Project Settings -> eMail Request.  And if I try to disconnect, what am I reconnecting with?  The servicedesk email is the distribution email where all my Techs get notified when new ticket comes in.  Once they assign the ticket to them self then there is no issue.

So, how do I get to that option or how do I reenable it - As an admin, I should be able to see ALL those available options 

Thank you.

Jack Brickey Community Leader Dec 12, 2022

What do you see if you go to project settings do you not see email requests in the side bar?

747C5580-4A5E-43C7-BA43-8AE77B04AD04.jpeg

ProjectReqest.pngNo Email option under Project Requst.

Jack Brickey Community Leader Dec 12, 2022

ah ok TMP project. can you go to Channels > Email requests?

 add-a-custom-email-account-in-team-managed-projects 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events