Hi there,
I can not find anywhere the configuration required for public access.. I really dont know what to do anymore.
I want my customers to have access to the helpesk portal without the need to create an account. I am on a free version.
Please HELP !
You should be able to go into the customer permissions and tweak them to allow public access. I've attached a KB from JSM Support with more information. Hope that helps.
How customer access settings impact project permissions | Jira Service Management Cloud | Atlassian Support
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.