Project not showing in atlassian assist after creation and integration.

[Christopher Beier]

I have created a new project, set customer permissions, integrated with slack channels, but when I go to create a request using the ticket emoji, the new project + request types do not show in slack.... 

I can't figure out why, there is no difference between this project and the others I have added in the past.

[Kaeley Scruggs]

Looks like you have to create Request Channels in order to make them show up in the Atlassian Assist Slack App now. To do this go to your project settings > Chat > Create a request channel and then add the requests you want to show up in the Slack App.

I just don't add anyone and made it private since our org wants to push people to the Slack App rather than the individual request channels for each team--though maybe you could do multiple projects/requests in one channel? Seems like it could get pretty muddy.

[Kaeley Scruggs]

I'm also having this issue, I'm submitting a ticket to Jira.