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Edit: This feature is now being rolled out. You can find the documentation in this link
Hi everyone, I'm the product manager for SLAs in JSM.
We are working on allowing customers to import holidays using ics file in SLA calendars, which is one of highly voted feature request . The video below shows a preview of the feature.
We are looking forward to hearing whether the feature:
1. Fulfils your use case: Does the feature meet your needs?
2. User experience: Is it easy enough to understand how to use the feature?
3. Any other feedback
Disclaimer: This is a prototype and the end result may vary, but it's an indication of where we are heading.
Please leave your comments below.