Hi all,
I am able to see a request submitted via portal in projects queue however, when I go to portal to view all requests across all projects, I am unable to see this request. The request number is XXX-412 and is in an open status. I have not filtered the portal view for specific status, creator, etc. See below image of request in project and portal. The portal is sorted on reference descending so XXX-412 should be at the top of the list. Additionally, searching on XXX-412 returned zero results.
Thank you.
Hi @Dorothy Callahan ,
Please go to the issue (in Jira, not on the portal) and check if the Request type field is filled with value.
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