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Plugin for Customer profile in JSM cloud


I am looking for Customer profile in JSM cloud. I would want to upload a CSV file and also connect it via API as well with my In house developed HR system. I have explored some but none of them fulfils my requirement. Please suggest. 

4 answers

1 vote
Em_So Marketplace Partner May 06, 2022

Hi @Shashank Agrawal ,

I recommend you to try our app Customer Details for Jira Service Management. You can store additional information about customers as well as organizations. What's very useful, this data can be also filled by customers (depending on your configuration).

According to REST API, please check our documentation. We also support the import from CSV.

I will be glad to organize a short demo for you. We can also talk deeper about your requirements. This app is still developing, so we're open to any new features. Find the best time using

Appsvio team

Hi @Shashank Agrawal

Our app Atlas CRM (available from the marketplace) gives you insight in the customer's profile directly on the JSM issue. We have an API available to connect. 

Please let me know if you have any questions.

Please allow me sometime to evaluate these options. 


@Dave Mathijs I have a inhouse developed CRM tool where i have all information about the customer

0 votes
Dave Mathijs Community Leader May 06, 2022

HI @Shashank Agrawal Do you have a CRM system where all this customer information is located? Have you considered using Insight to import your customer data?

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