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Permissions to use an existing Slack channel for requests

Mara Kaspers February 22, 2024

I follow the steps here to turn an existing Slack channel into a request channel. It works when I do it (creator of service project and admin) but other admins of the service project are not able to do this so I'm the only one that can connect the chat ticket integration to an existing slack channel.

What is the permission necessary to use an existing Slack channel for requests?

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