The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
- Permissions to use an existing Slack channel for requests
Permissions to use an existing Slack channel for requests
Mara Kaspers
February 22, 2024 edited
I follow the steps here to turn an existing Slack channel into a request channel. It works when I do it (creator of service project and admin) but other admins of the service project are not able to do this so I'm the only one that can connect the chat ticket integration to an existing slack channel.
What is the permission necessary to use an existing Slack channel for requests?
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
DEPLOYMENT TYPE
CLOUDPRODUCT PLAN
STANDARDAtlassian Community Events
Copyright © 2026 Atlassian