PBI Connector - Fields not turning up

[Thomas_crease]

Dear Sir or Madam, 

I'm currently scratching my head over why a couple of custom issue fields (assignment group and workaround) are not being pulled through by the PBI connector we've set up to pull data from Jira into our Azure DW. 

I've selected these fields to be brought in as per the usual method in the connector, and can successfully bring in other tables/fields, but these two fields seem to be missing from the Issues view whenever I re-run the pipeline. 

I was wondering if anyone could assist? 

Kind regards, 

Thomas Crease

[Sahir Maharaj]

Hello @Thomas_crease

The issue where certain fields aren’t being pulled through the PBI connector might be caused by field-level permissions or synchronization settings in Jira.

Double-check that the missing fields, such as "assignment group" and "workaround," are available in the project’s field configuration and visible on the screens used by the connector. Ensure these fields are mapped correctly in the connector’s configuration.

[Thomas_crease]

Thank you for your response Sahir, it is much appreciated! 

I can see both fields in the issue custom fields selection dropdown and have them both ticked to be brought into the views, but they are not appearing when I run the pipeline that brings them into Azure. 

I'll check with the field owner to see if he can check any settings associated with those two custom fields! 

Many thanks,

Tom