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Nino Pirashvili
Nino Pirashvili
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February 21, 2024

Hello,

 

In Jira Cloud, the notification rules an enabled. I was able to send/receive a Test email as well, but when I create an issue, I do not receive the notification on email.

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Nikola Perisic
Nikola Perisic
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 21, 2024

Welcome to the community @Nino Pirashvili !

Have you checked your personal settings?

  • Click on your avatar -> Personal Settings
  • Make sure that "You're the reporter" is checked

Screenshot 2024-02-21 at 10.24.11.png

Also check your Notification option (which by default should have a notification type of "An issue is created" added recipients Reporter):

  • Project Settings -> Notifications

Screenshot 2024-02-21 at 10.26.20.png

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