I am a Requested participant in an issue of another agent. They added an internal comment to the issue and I didn't get a notification.
I would like one :), but I don't know how to make it happen, there's no Requested participants option in internal notification settings and the client notifications are probably irrelevant as it was an internal comment.
I tried to at least add Project Lead (me) to the issue commented notification recipients, even though it's not ideal as I don't need notification about all comment in all of the issues, but it didn't help much anyway, again, no e-mail. (After this it was at least under notification bell under Watching, but that doesn't help me much.)
I am aware I can work around it by making myself a watcher of the issues or using user mentions etc., but I'm hoping there's a RequestedParticipant-only solution too.
Hi @Martina Schusterová ,
You'll have to distinguish between what role you have on the issue.
So if you wish to be kept in the loop as an internal user (with internal comments too) then you should add yourself as a Watcher on the issue.
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