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Not seeing outgoing emails from my sandbox - any ideas why?

Alex Eldridge
Alex Eldridge Mar 21, 2023

Hello - We set up a sandbox instance of Jira service management and I am testing to confirm that notifications are working from it, so tI can then start testing automated messaging. The notification helper says people should be getting notifications and outgoing email is on, but I am not seeing any emails received.  Can someone point me as to why the send doesn't appear to be happening?

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Alex Eldridge
Alex Eldridge Mar 21, 2023

Scratch that -  I have now confirmed that notifications are happening from the sandbox.  False alarm!!

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