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No Longer Receiving Tickets Via Service Desk

Petal Natram
Petal Natram
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September 20, 2021

I am no longer receiving tickets via the Jira Service Desk. It is as if the tickets have just stopped populating. I have the correct email address across all my platforms, but nothin g is being updated. 

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Jack Brickey
Jack Brickey
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September 20, 2021

How are you creating issues? Are you using the create button, email or portal? Have you tried the various methods to see if any of them create tickets? Do you have more than one project that you could test with?

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