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Name of customer portal different when logged in

Bianca de Weerd
Bianca de Weerd February 7, 2023

I Have a customer portal (service project) called onboarding. When I am singed in it says Onboarding and when I am not it says test. See attachScreenshot 2023-02-07 at 10.36.37.pngScreenshot 2023-02-07 at 10.36.14.pngScreenshot 2023-02-07 at 10.35.25.pngScreenshot 2023-02-07 at 10.37.46.pngScreenshot 2023-02-07 at 10.37.32.pngments. Please help

 

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Charlie Misonne
Charlie Misonne
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February 7, 2023

Hi Bianca,

Are you sure those are the same portals? Look at the ID in your URL, is it the same number?

Depending on permissions you will see different portals if your logged in or not.

When you go to the homepage of your portal you should see all portals you have access too with your account.

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Bianca de Weerd
Bianca de Weerd February 7, 2023

Yes exactly the same. I only have 2 available portals.

 

Screenshot 2023-02-07 at 13.17.42.png

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Bianca de Weerd
Bianca de Weerd February 7, 2023

Fixed, it was a translate issue 

language support > dutch (in my case) pffff

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Charlie Misonne
Charlie Misonne
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Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 7, 2023

oh ok! glad you found it :-)

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