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Name and Introduction Text is not editable in portal configuration

Ankit Sharma
October 31, 2023

Hi,

I have site admin access for JIRA service management project.

I am able to edit project name and key from project settings/details but while trying to change project name and introduction text from portal settings/portal settings not find edit option.

image.png

Other options are editable for me in portal configuration window such as logo etc.

Thanks!

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Answer accepted
Joel Garner
Contributor
October 31, 2023

Hi Ankit,

Double check if you are an Admin of the specific project.


image.png

 

image.png

 

Site admins are able to modify the Project settings, but you'll actually need to add yourself to the project as an Admin to make some changes.

Ankit Sharma
November 1, 2023

Thanks for your prompt response on this.

Yes, that worked after adding my self as an administrator for that specific project and I thought I have Organization and Site Admin which should work.

Like • Joel Garner likes this
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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