Multiplier field manager empty

[Alessio Vigilante]

Hi!

we are using multiplier in the workflow to assign approver value to azure ad manager of the reporter.

since December we start to have some problem with that.

when a user raise a ticket, multiplier logs that the user has no manager, but if i open multiplier from the issue it show the correct manager.

we paid upgrade the license, but the problem persist.

i wrote to the dev but no answer.

someone could help me?

thanks

Alessio

[Alessio Vigilante · Accepted solution]

I confirm that i talk with the devand it was a bug resolved

[Alessio Vigilante]

@Amaresh Ray – Multiplier could you help me?

[Amaresh Ray – Multiplier]

Hi @Alessio Vigilante – I've just replied to your email.