Multi langage JSM portal and custom field values

[Kerli Loopman]

For JSM portals that are multilingual, what are the best options to provide multi language custom field values?

I can't create multilingual forms (vote for it here: https://jira.atlassian.com/browse/JSDCLOUD-11018)

I can't translate custom field values, I can only translate the name of the field (vote for it here: https://jira.atlassian.com/browse/JRACLOUD-40049) 

Do you create custom fields with values that are in dual language and add them in brackets or divide them with pipes? Or use some other option? 

"Value L1 | Value L2"

"Value L1 (Value L2)" 

Any other ideas? 

[Ciara TN]

Hi Kerli,

Multi language forms are now available 🎉

https://community.atlassian.com/t5/Jira-Service-Management-articles/New-Multilingual-support-for-Forms-in-Jira-Service-Management/ba-p/2751427

Custom field values though seems to be still not available. 

There are apps for example, https://marketplace.atlassian.com/apps/1234677/translated-fields-for-jira-jsm?hosting=cloud&tab=overview

Or perhaps if you have Scriptrunner you can pull the users local language and use an assets field to return the correct language? 

https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/config/LocaleManager.html

-Ciara