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Microsoft teams integration with smart bot

Kyrylo Kliushev
January 20, 2023

Hello community!)
I'd trying to find an app for Microsoft teams. I need a bot that can give some answers for customers from Teams (maybe add some pages from the confluence) and give create screen, etc. after that.

P.s of course integration with SM.
I will consider all your suggestions. Thank you!

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Dirk Ronsmans
Community Champion
January 21, 2023

Hey @Kyrylo Kliushev ,

While there are a few apps available on the marketplace for this you might look in to the Atlassian provided solution that is in EAP currently.

https://www.atlassian.com/software/jira/service-management/features/itsm/virtual-agent

Kyrylo Kliushev
February 1, 2023

@Dirk Ronsmans  Thank you!

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