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Mattermost integration for JSM Opsgenie: after integration of Opsgenie into JSM, the link wont work

Thorsten Busch
Thorsten Busch
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January 9, 2025

We have JSH alerts configured to be sent to Mattermost channel. 
This is working fine.
However, when clicking on the link in that mattermost message, it is sending me to the Opsgenie page with the ask to login. When trying to login, it tells: your opsgenie has been integrated.

So the link should go to JSH integrated Opsgenie. How to change this behavior?

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