Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Master ticket shows subtasks and linked issues - only want to show subtasks

Piper McCormick June 1, 2023

I'm not sure if I selected the correct service, but I'm working on automating a service project. 

Everything is working fine. When a user creates a service request, I have it set up to create a master ticket along with about 6 subtaks.

The issue I'm having is the master ticket list the subtasks but it also shows the linked issues (which are the same). I would like to only show the subtasks, as showing both is redundant and just requires extra scrolling. 

I thought I had seen other people post about this issue, but they said the issue resolved itself (these were post from 2022). I just created this yesterday so it looks like it is still an issue. 


1 answer

0 votes
Piper McCormick June 1, 2023

Here is a screenshot of what I see

Subtask_LinkedIssues.PNG

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events