Looking for an app that can send issue attachments by notification email (by automation)

[Vera Valshonok]

Hi All , is there any app that gives an option to send issue attachments by notification email (using automation)?

[Ezgi Bayındır]

Hi @Vera Valshonok ,

Unfortunately, it does not seem possible to do this with the default features of jira and automation. Unfortunately, it does not seem possible to do this with the default features of jira and automation. However, you can send mail with October by using popular plugins such as scriptrunner, JMWE etc. 

Solved: Sending email with attachment (atlassian.com)

Solved: Issue Collector: Email Postfunction Attachments (atlassian.com)

You can also find a solution to this problem with the rest API

Solved: How to send attachement uing Jira Rest API (atlassian.com)

Best,

Ezgi

[Dave Mathijs]

Hi @Vera Valshonok 

What is your use case?

Suppose an issue has several attachments. They would be sent by email notification every time the event is triggered. This could be Issue Updated, a Generic Event or if you want to "filter it", a custom event.

To whom would you like to send/include the attachment(s) of an issue? The Reporter/Customer? A third-party (supplier)?

[Vera Valshonok]

Yes, we want the email notification to be sent every time specific field in the ticket is updates, it is set in our automation, We want the last attachment of the ticket to be sent in the email notification is possible.

[Vera Valshonok]

I think we need the attachment to be sent to a user of our jira, inside the company or a customer