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Jira notifications

Candy Tricia Khohliwe June 3, 2021

 I rely on notifs within Jira to alert me about a comment or any activity on a ticket. However, if I have not been explicitly tagged on a ticket, I don't get the notification, even if I was the reporter of the ticket, or whether I'm following the ticket, i.e as a requested participant/watching the ticket. 

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 3, 2021

Hi @Candy Tricia Khohliwe,

Apart from the notification settings in your projects, the notifications you receive are influenced by the personal settings you can find by clicking your avatar in the top right corner of your screen and then selecting (quite obviously) "personal settings"

Screenshot 2021-06-03 at 19.17.11.png

Have a look if there aren't any limitations applied.

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