in Jira Service Management Cloud Automation I need a (kind of) user condition to check whether the initiator is one of the request participants like this:
If INITIATOR is any of REQUEST PARTICIPANTS then ...
Not all request participants are customers, so I cannot use the customer condition.
Do you have an idea how to solve this?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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