Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Jira & MS Teams add on

James Arthur September 18, 2023

We have a request from a segment of our project group within our company to integrate Jira Cloud with MS Teams. Since I am new to the Admin role in Jira, I have a few questions: 

  • Can this be “activated” for a subset of the org, or is it an all-or-nothing deployment for all of Jira and the company? Our company does use Teams, hence I am sensitive to any changes I could introduce to Teams.  
  • If someone doesn’t have a Jira license, but Jira is integrated with Teams, how would someone without a license use it?
  • What does it take to do this? ie. is the installation as easy as it reads? 
  • What is the feedback from the Jira community on adding Teams?  Has anyone ever done it and had problems?
  • Is there documentation that explains the installation, uses and addresses any issues which have occurred in the past?  

Thank you

 

2 answers

2 accepted

3 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 18, 2023

Hi @James Arthur , you might find this useful - integrate-jira-cloud-with-microsoft-teams .

  • Can this be “activated” for a subset of the org, or is it an all-or-nothing deployment for all of Jira and the company? Our company does use Teams, hence I am sensitive to any changes I could introduce to Teams.  YES
  • If someone doesn’t have a Jira license, but Jira is integrated with Teams, how would someone without a license use it? The user in teams will see notifications based on how they are set up but without a Jira license they won't be able to click links, create issues, comment on issue, etc.
  • What does it take to do this? ie. is the installation as easy as it reads? It is pretty easy. See the article I shared above.
  • What is the feedback from the Jira community on adding Teams?  Has anyone ever done it and had problems? I have done it and don't recall any issues that I could not overcome.
  • Is there documentation that explains the installation, uses and addresses any issues which have occurred in the past?  See above
1 vote
Answer accepted
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 18, 2023

@James Arthur -

Welcome to the community.  I agreed with @Jack Brickey suggested.  If you have any further question, you can also reach out to Atlassian Support (https://support.atlassian.com) for additional assistance.

In our env, we don't use Team.  However, it should be straight forward for the integration to be established.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Paul Casillas January 10, 2024

Is this addon free to use or does it require an additional license fee?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events