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I have tried to link my Jira SM Knowledge Base to use Confluence base on this instruction https://support.atlassian.com/jira-service-management-cloud/docs/manage-knowledge-base-permissions-from-your-service-project/, and it worked.
However, when I tried to change "Who can view" setting to "All logged-in users" it gave me an error like below. I remember when I tried it once for testing purpose and it worked but when I changed it back it didn't. Did I miss anything?
I've been corresponding with another user in another post who has the same problem. They also don't want to enable Anonymous access for the Confluence space as they want only customers logged in to the Portal to be able to access the Confluence information.
I've not been able to figure out the issue.