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Jira Cloud add-in with Outlook - missing Project list

When i try to create issue the "project" says no project found. I know i'm connected to my site as i can see tickets in Send to Issue. Any ideas why i dont see projects? Screen Shot 2020-08-22 at 11.07.19 AM.png

6 answers

1 accepted

4 votes
Answer accepted
myokha Atlassian Team Aug 27, 2020

@Tony So , @Kamil Pietrzyk , @Hannah Sinemus , @Alessandro Lattao , hi everyone!

I'm Max, a dev from the Product Integrations team at Atlassian.

Recently we rolled out a feature that had a bug in it that affected the project search field in the "Create Issue" tab.

We rolled that feature back as soon as we received the very first customer feedback. Sorry for the inconvenience but bugs slip to production sometimes. 

At this point, the project search should work as it used to.

Thank you Max for following up with issue explanation. 

"Sorry for the inconvenience but bugs slip to production sometimes." - no worries, as software tester I can relate to this :)

Like # people like this

Same here !

This was happening for me as well, but I just checked again and the issue appears to be resolved, the Projects list is now populating. Maybe a glitch from a recent update?

I concur, I can now see my "Project" list. Don't know what fixed the issue but the list got populated. YAY! 

Same here, started working for me on 26th August ... 

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