Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,103
Community Members
 
Community Events
184
Community Groups

Jira Automation: Issue field values not migrating to asset object

I have created an automation which runs when a new issue is created. The automation takes the information that was populated within the issue and creates a new object and assigns values to the attributes to that object. The values of those attributes are directly pulled from the issue that was created. The values for the fields below is what im trying to transfer into the object.

Screenshot 2023-04-11 at 5.15.59 PM.png

 

However, when I run the automation with the 'Create Object' actions with the following smart values, {{issue.Restricted Party Screening}} pulls in the correct value but no value is populated for {{issue.Does vendor need insurance?}} . Note: {{issue.Restricted Party Screening}} and {{issue.Does vendor need insurance?}} are of the same field type within the request form.

Screenshot 2023-04-11 at 5.17.51 PM.pngScreenshot 2023-04-11 at 5.20.14 PM.png

 

Is there something I'm missing to allow this value to be captured and pulled into the automation?

1 answer

1 accepted

2 votes
Answer accepted
Walter Buggenhout _ACA IT_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 11, 2023

Hi @Haig Aboyan,

An educated guess, but could it be related to the ? that you have in the custom field name? I am not sure how smart values deals with that, but I would try to remove that from the field name and try again.

Hope this helps! 

Removed the question mark from the request field. Needed admin access but we resolved the issue.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events