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JSM customer portal - How to hide the context issue menu from the requests in portal??

Michail Kotantakis
Michail Kotantakis
Contributor
March 14, 2023

Hi team,

 

Is there a way that we can hide the context issue menu from the portal requests only ?

portal menu.png

 

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Dave Mathijs
Dave Mathijs
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March 14, 2023

Hi @Michail Kotantakis , not there is no such possibility to my knowledge.

What would be the added value anyway?

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Michail Kotantakis
Michail Kotantakis
Contributor
March 14, 2023

Hi @Dave Mathijs , thanks for your prompt answer.
I was thinking of a more clean view and another case would be to create an issue, add a couple of watchers in order to send a type of communication that would not be editable or with the possibility to add a comment

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