JSM and Airtrack

[Scott McDonald]

It was announced in October of 2023, Airtrack is coming to Atlassian.  When do we expect to see that functionality?  Will it be an add-on/plugin or embedded technology in JSM?

[Silvia Davis · Accepted solution]

Hello @Scott McDonald  and @Chrissy Clements not sure if you know already, Assets Data Manager is now Open Beta and it is available for all cloud premium and enterprise instances. 

Website: https://www.atlassian.com/software/jira/service-management/features/assets-data-manager 

Documentation: https://support.atlassian.com/jira-service-management-cloud/docs/learn-about-assets-data-manager/

[ahmet_kilic_catworkx_com · Accepted solution]

Beta version must be available since  2024/Q3.

https://www.atlassian.com/wac/roadmap/cloud/New-data-management-and-analysis-capabilities-of-Assets?selectedProduct=jiraService&search=airtr&p=9f2246be-23

[Chrissy Clements · Accepted solution]

EAP is coming!  Drops around April :)

[Scott McDonald]

@Chrissy Clements How do I sign up for the EAP?

[Chrissy Clements]

@Scott McDonaldI think I may have signed up to the EAP at the high-velocity event in November.  If you have a CSAM, they maybe able to assist.