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JSM Restrict this request type

Raymart Cruz
Contributor
July 24, 2024

Is it possible to set restrictions on request types for a user or group using automation?

 

Screenshot 2024-07-25 at 1.06.45 PM.png

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Chrissy Clements
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2024

Hey @Raymart Cruz 

I participated in the EAP; automation did not have access to restricted request types and only users and groups with Atlassian accounts could be granted access to these request types.

Could be worth reaching out to the product manager to see what the future holds in this space. 

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