JSM Restrict this request type

[Raymart Cruz]

Is it possible to set restrictions on request types for a user or group using automation?

[Chrissy Clements · Accepted solution]

Hey @Raymart Cruz 

I participated in the EAP; automation did not have access to restricted request types and only users and groups with Atlassian accounts could be granted access to these request types.

Could be worth reaching out to the product manager to see what the future holds in this space.