JIRA auto creation of ticket

[Joseph Dennis]

I want to auto create a JIRA ticket, every first day of the month or quarterly

Is that achievable ?

[Joseph Chung Yin · Accepted solution]

@Joseph Dennis 

Hi Joseph:

Yes, you can setup a scheduled triggered rule via Automation for Jira.  

Hope this helps and glad to support your ask again.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Joseph Dennis]

Hi Joseph,

Thanks for your response.

I'm aware of this one step but what makes the ticket creation happen is my concern.

Your help would be much appreciated.

[Joseph Chung Yin]

@Joseph Dennis -

What is your concern?  The rule can be localized just for the project in question.  If you can provide a bit more information on your concern, then I can respond to you further.

Best, Joseph

[Joseph Dennis]

The scenario is straight forward, from Monday to Friday or everyday of the week.

We need a ticket to be created.

I can understand the schedule from your previous comment.

What about the next step for it in order to achieve it.

[Joseph Chung Yin]

In the rule, you just need to add an action to Create a New Issue.

It is straight forward.  Hope this helps.

Best, Joseph

[Joseph Dennis]

Hi Joseph,

Thanks for your response, it helped.

Also is it possible to associate couple of sub tasks to same task that is being created as well ?

[Joseph Chung Yin]

@Joseph Dennis 

Yes.  I don't have the exact code yet.  However, there is an action "Create subtasks" that you can use.

Take a look at the following references to get you started in regards to this action -

https://www.atlassian.com/agile/tutorials/how-to-auto-create-subtasks-with-jira-software-automation

https://community.atlassian.com/t5/Automation-articles/Jira-Automation-Create-Sub-tasks-with-Manual-Triggers/ba-p/1920052

https://www.youtube.com/watch?v=oshaBWkfsxY

Best, Joseph

[Joseph Dennis]

Hi Joseph,

The YouTube video was useful but i'm getting the error like below

[Joseph Chung Yin]

@Joseph Dennis -

Ok, you will need to add a Branch rule/Related issues before your Create Subtask action.  In the Branch rule/Related issues setup (select the "Most recently created issue") for the "Type of related issue".

See image below

Best, Joseph

[Joseph Dennis]

Hi Joseph,

Thanks for your response.

I'm aware of this one step but what makes the ticket creation happen is my concern.

Your help would be much appreciated.