JIRA Service Management (Cloud) - Site Maintenance

[Patrick Ceniza]

Upon accessing the JIRA Service Management (Cloud) page, we are getting a Site Maintenance Page. 

However, there are no scheduled outages or downtime.

URL: LimitlessCX.atlassian.net

[Angélica Luz · Accepted solution]

Hello @Patrick Ceniza,

Welcome to the Atlassian Community!

Checking the details of your site, I can see that it’s currently deactivated, that’s why when accessing it shows the maintenance page.

An email was sent to the site administrator informing that:

 

According to the message, it was requested by the administrator and I can see that on the site it’s only you and the admin, so you can reach out to them to understand what happened and they can create a ticket with our customer advocates via support.atlassian.com/contact (What can we help you with? > Billing, payments, and pricing > Select a topic > Help with a deactivated site) to reactivate the site.

If you have any other questions regarding this matter, please let us know.

Kind regards,
Angélica

[Carlos Faddul · Accepted solution]

Hello @Patrick Ceniza you can access this information in https://status.atlassian.com/

All products of Atlassian, you can access in the statuspage :) 

I hope I helped you.

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