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JIRA Service Management (Cloud) - Site Maintenance

Upon accessing the JIRA Service Management (Cloud) page, we are getting a Site Maintenance Page. 

However, there are no scheduled outages or downtime.



2 answers

2 accepted

3 votes
Answer accepted

Hello @Patrick Ceniza,

Welcome to the Atlassian Community!

Checking the details of your site, I can see that it’s currently deactivated, that’s why when accessing it shows the maintenance page.

An email was sent to the site administrator informing that:

 Screen Shot 2021-11-11 at 14.05.04.png

According to the message, it was requested by the administrator and I can see that on the site it’s only you and the admin, so you can reach out to them to understand what happened and they can create a ticket with our customer advocates via (What can we help you with? > Billing, payments, and pricing > Select a topic > Help with a deactivated site) to reactivate the site.

If you have any other questions regarding this matter, please let us know.

Kind regards,

1 vote
Answer accepted
Carlos Faddul Community Leader Nov 11, 2021

Hello @Patrick Ceniza you can access this information in

All products of Atlassian, you can access in the statuspage :) 

I hope I helped you.

If this post was helpful, mark it as Accepted Accepted, so you can help others who may have the same difficulties.

If your question has not been resolved, please post again with more details.

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