Hi Team,
I created an automation rule for my project in Sandbox and for some reason, I can't link it to this project. The rule refers to - closing the parent problem when the subtask is closed. All the other rules I made work normally, except this one. I tried disabling all other rules and left it alone but when I create a test ticket it shows no rule assigned. I am asking for advice.
If I need to provide more information about this, please let me know.
Warm regards,
Sinisa
If this is still an issue - could you provide more specific details about your current rule, and what it should do?
Ste
This is solved. I think the problem was that rule was not triggered or something like that, not sure anymore, but solved... can be closed, thank you
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