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Issue with rule assign to the project

Sinisa Glusac
Sinisa Glusac Aug 02, 2022

Hi Team, 

I created an automation rule for my project in Sandbox and for some reason, I can't link it to this project. The rule refers to - closing the parent problem when the subtask is closed. All the other rules I made work normally, except this one. I tried disabling all other rules and left it alone but when I create a test ticket it shows no rule assigned. I am asking for advice.

If I need to provide more information about this, please let me know. 

Warm regards, 

Sinisa

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_ Community Leader Jan 14, 2023

Hi @Sinisa Glusac 

If this is still an issue - could you provide more specific details about your current rule, and what it should do?

Ste

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Sinisa Glusac
Sinisa Glusac Jan 15, 2023

This is solved. I think the problem was that rule was not triggered or something like that, not sure anymore, but solved... can be closed, thank you

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