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Is there a field in JIRA JQL to pull all project by type "Jira Service Management"?

Jim Lindenthal
Jim Lindenthal
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February 21, 2023

I am using the JIRA Excel Add-in to pull data from JIRA.  I had a new request to pull by project type.  Is there a JQL field that will allow me to pull all "JIRA Service Management" projects?

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Kris Dewachter
Kris Dewachter
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February 21, 2023

Hi @Jim Lindenthal ,

I believe you can use the following JQL syntax for that:

projectType = service_desk

This will return all issues related to JSM projects.

Best regards,

Kris

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Trudy Claspill
Trudy Claspill
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February 21, 2023

Hello @Jim Lindenthal 

Are you trying to get a list of projects or the issues in those projects?

If you are trying to get the issues in those projects then the field you want is named projectType

I have not tried a lot of different Service Management templates. It seems like there might be values for each of those templates (i.e. service_desk, ops)?

Screen Shot 2023-02-21 at 1.24.25 PM.png

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