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Is it possible to use slack and teams as chat in the same instance of JSM?

Jesús Rafael Martínez Jiménez
Jesús Rafael Martínez Jiménez March 15, 2024

I have some customers, internal and external, and two JSM for each one, but one of them is necessary to use Slack and for the other one teams as a chat, but I can't to connect because it suggests me that connect to slack as the first one.

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Ste Wright
Ste Wright
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March 15, 2024

Hi @Jesús Rafael Martínez Jiménez 

I don't believe so, see this help page...

A Jira site can only connect to one Slack workspace or Microsoft Teams tenant at a time.

There is a feature request for this, which you could vote for/watch? See: https://jira.atlassian.com/browse/JSDCLOUD-12098

Or you could look for an App on the Marketplace, which might allow for an alternative method to link Slack/Teams?

Ste

 

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