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Is it possible to use OAuth to call the Service Management API without login redirect?

Ruoyu Jiang
Ruoyu Jiang I'm New Here May 20, 2021

We have an external API that integrates with Jira Service Management project. Currently we are using Basic auth for REST APIs but thinking to use OAuth instead.

As the API application runs automatically in the server, we are wondering if we can use OAuth without having to redirect the user to Jira to input credentials (like 2-legged OAuth).

My research showed me that it's not possible. But maybe some of you know better than me.

Best,

Ruoyu

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
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Community showcase
Molly Bronstein
Molly Bronstein
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

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