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Is it possible to obtain the calendar view in service management?

Ashley Leger
Ashley Leger September 29, 2022

In Work Management projects there is a "calendar view" after Summary, Board and List. 

Service Management only has queues. Is there a way to view all tickets via calendar view? 

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Jack Brickey
Jack Brickey
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September 29, 2022

Hi @Ashley Leger , that view does not exist in JSM. There is a similar function if you are using ITSM template for "change requests". There is also the ability to leverage the Calendar dashboard gadget to illustrate issue creation within a calendar. 

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Ashley Leger
Ashley Leger September 29, 2022

Thank you @Jack Brickey . Hope that view gets added because it is very helpful. 

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