Almost the same issue has been solved in this discussion. https://community.atlassian.com/t5/Jira-Service-Desk-questions/Is-there-a-way-to-change-the-quot-Contact-us-about-quot-text-in/qaq-p/988748
So, I hope you find this helpful too.
Also, if you need more information about the portal customization, you can check this discussion too:
https://www.atlassian.com/blog/it-teams/how-to-customize-jira-service-desk або тут https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customizing-the-customer-portal
Best regards, Mariana
thank you so much Mariana. I am trying them out now :)
https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customizing-the-customer-portal - I could not access this link though. it's 404 error. i was hoping to get more info there.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events