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Is it possible to make my own "request type template"?

Jamien Price April 2, 2024

Hey all,

Our "team-managed project" has just had the new "create from template option appear when adding a new request type. When I choose it there's about 50 premade templates to choose from.

I desperately want to create my own template. Is this possible?

 

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1 answer

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Stephen Wright _Elabor8_
Community Leader
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April 2, 2024

Hi @Jamien Price 

As in, add your own template to this list? Not at this stage unfortunately.

You can clone a Request Type? But I believe this setting is only available in Company-managed Projects at this point.

Ste

Jamien Price April 2, 2024

Yep, you're correct about cloning only being in Company managed. This team managed site I've inherited continues to bare rotten fruit.

I have ~20 fields I require on every request type. It would have been so nice to make a "default template" so any time we make a new request we could just use that so we know all RTs have the same base, but alas.

Thanks.

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