I need to create a kanban project where 3 different teams will work in collaboration using the issue types to categorize them. But as I'm not the administrator I can't see if it's possible to create the "Initiative" as an issue type inside a Kanban project.
Also the project is going to be company-managed.
Hello @Andressa Felix
Welcome to the Atlassian community.
You have posted your question in the Jira Service Management forum. Do you want to work with a Jira Service Management project, or are you intending to work with a Jira Software or Jira Business/Work Management project?
In addition to those three project types, each type can leverage the Company Managed administration model or the Team Managed administration model.
Only Jira Administrators can create projects that use the Company Managed administration model. And only Jira Administrators can change the Issue Types available in such a project.
Jira Administrators can set a global options that determines if non-administrators are allowed to create projects that use the Team Managed administration model, and Jira Administrators can also create those projects for the users. The users designated as Project Administrators for a Team Managed project can customize the project, including adding issue types.
Adding issue types to Team Managed projects has limitations. The native issue type hierarchy is:
Epic
|-- standard issues (i.e. Story, Task, Bug)
|-- subtasks
In Team Managed projects, additional issue types can be added only at the "standard" level. Only one issue type is allowed at the Epic and at the Subtask levels.
In Team Managed projects it is not possible to add issue type levels above Epic.
If you are working with a Jira Premium subscription, it is possible to add issue type levels above Epic. Issues at those higher levels can be created only within Company Managed projects.
If you want to leverage that extended hierarchy to group Epics in a Team Managed project under Initiatives, the Initiatives have to be created in a separate Company Managed project. Then the Epics from the Team Managed project can be made children of those Initiatives. That is described in this article.
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