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Is it possible if based on the email address ticket can automatically be assigned ?

Rahul Rajput
Rahul Rajput
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July 12, 2022

Actually i want that while i receive any  ticket in jsm  from the connected email account with jsm  , then based on the state name (abc_delhi@gmail.com) present in the mail address it automatically be assigned to the "delhi" named assigne  to resolve the issue.

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