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Is it possible and how to create fields for users?

Miquelino October 13, 2022

Is it possible and how to create fields for users?
I'm importing users from Azure and would like to link with new user fields.

2 answers

2 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

@Miquelino 

To do this

I need to know in the user's record, who is his Manager when imported from Azure.

You need to have Insight (Asset), which comes with the Premium plan of Jira: https://www.atlassian.com/software/jira/service-management/features/asset-and-configuration-management

0 votes
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 13, 2022

@Miquelino -

Yes.  You can take a look at the following links on how to create custom fields.  

https://support.atlassian.com/jira-service-management-cloud/docs/add-a-new-custom-field-to-a-project/

https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Miquelino October 13, 2022

Thanks for the feedback.
I didn't find in the documentation how to link the field to the user registry.
I need this field to appear in the Azure integration.

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 13, 2022

@Miquelino -

To integrate with your own IDP for users management, you will need Atlassian Access product - Please take a look https://support.atlassian.com/security-and-access-policies/docs/understand-atlassian-access/

Best, Joseph

Miquelino October 14, 2022

Thanks for the feedback.
Yes, today I use Atlassian Access for integration. When I link from Azure to Atlassian Access, I can't find the custom field I created. I think I'm not creating the custom field correctly.
This custom field must be part of the user's record.
I need to know in the user's record, who is his Manager when imported from Azure.

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

@Miquelino -

In this case, I would recommend that you need to contact Atlassian Support (https://support.atlassian.com) for further assistance/solution.  Please post their answer in this post if you can.

Best, Joseph

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