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Is it planned to allow to link several zendesk to one jira account ?

Julien Camier
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2022

Hello there,

It is quite simple to manage several distinct projects on one Jira account. On the other hand, it's a lot more tricky to work on several projects from different brands on zendesk.
I find it a bit weird (and sad in my case) that we can't connect more than one zendesk account to a jira account.
Is it planned to change someday?
Is there a way to work around that limitation?

1 comment

Clark Everson
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2022

Hi Julien,

Welcome to the community!

The ZenDesk integration is maintained by ZenDesk. While Zendesk may have some reps on this community forum I would suggest opening a ticket with ZenDesk about this as they can best answer their own roadmap.

Best,

Clark

Julien Camier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2022

Hi Clark,

Thank you for your answer. Actually, I asked the question at the same time on both sides ^^'
I cross my fingers. Thank you!

Julien

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