Internal Notification Emails dont include Summary after Migration

Dallen Taylor December 26, 2023

After migrating my company's Jira and Confluence environments to cloud last week our internal notification emails stopped including the ticket's Summary like they did before. I changed no settings on any of the notification pages so I am not sure why this happened. 

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Dallen Taylor January 22, 2024

This is due to the HIPAA compliance setting in my organization.

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Igor Medeiros - Modus Create
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January 22, 2024

Hi @Dallen Taylor ,

If you are still looking for alternatives, our app Notification Assistant for Jira might be a good choice for you.

It adds fully customizable notifications, templates, and rules to Jira.

Feel free to reach out!

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Dallen Taylor December 26, 2023

Old Email Subject Line from pre-migration

OldJiraEmailSubject.PNG

New Email Subject Line from post migration

NewJiraEmailSubject.PNG

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