Hi Everyone,
I've got a question related to following scenario:
the customer can book Calendly with JSM agent and when that's done it puts the JSM issue on hold until the meeting occured and troubleshooting took place between the customer and agent.
So far this was working with Zappier and Zendesk, but now we want to move it to JSM Cloud and still have the way for Calendly to work.
Did anyone of you experience similar case and possible can share ideas how to integrate? Would automation along with the Calendly webhook be the solution to go ahead with?
