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Insights import creating duplicate fields

David Blair June 21, 2022

I have found a few instances where I have fields in Insights that have names that match our import csv verbatim and the data matches what the field is expecting but for some reason Insights does not like the existing field, and instead of importing the data to the matching field it creates a net new field with the same name and automatically adds it to the import config.  What would cause this?  I've also had scenarios where it does import the data but it actually changes the field type from Select to Text on import.  I've never seen a system change a destination field type on an import.  Also I've noticed that sometimes when I import it changes the icon for the Object Type.  What is going on here?  I've done dozens of imports across many object types in my schema and it works as expected most of the time and then out of the blue I get these odd anomalies.  Am I missing something?

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