Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Insight object custom field as smart values

I've created several Insight Object Custom Fields and am using them in smart values in emails that are sent via Jira Automation. Easy enough.

The issue I have is that the custom fields are stored with both the name and the key of the insight object. I would like to only use the name in my smart values. I looked into using some functions in my automation but the custom fields are not stored as text strings so that failed.

Does anyone have any suggestions on a way I could do this?


1 answer

1 accepted

1 vote
Answer accepted
Hana Kučerová Community Leader Jul 10, 2021

Hi @Troy Chaplin ,

please, try to use:

{{issue.Your field.summary}}

Amazing, that worked like a charm. I didn't think to do it with summary as there was no additional info in the array when I looked at the REST API return for the issue.

Hana Kučerová Community Leader Jul 10, 2021

I remember I saw this in documentation, but I'm not able to find it anymore.

Insight fields are mentioned here, but the meaning of the smart values are different (it seems like a mistake to me, I reported it to Atlassian)

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events