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Insight object custom field as smart values

I've created several Insight Object Custom Fields and am using them in smart values in emails that are sent via Jira Automation. Easy enough.

The issue I have is that the custom fields are stored with both the name and the key of the insight object. I would like to only use the name in my smart values. I looked into using some functions in my automation but the custom fields are not stored as text strings so that failed.

Does anyone have any suggestions on a way I could do this?

Thanks!

1 answer

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1 vote
Answer accepted
Hana Kučerová Community Leader Jul 10, 2021

Hi @Troy Chaplin ,

please, try to use:

{{issue.Your field.summary}}

Amazing, that worked like a charm. I didn't think to do it with summary as there was no additional info in the array when I looked at the REST API return for the issue.

Hana Kučerová Community Leader Jul 10, 2021

I remember I saw this in documentation, but I'm not able to find it anymore.

Insight fields are mentioned here, but the meaning of the smart values are different (it seems like a mistake to me, I reported it to Atlassian)

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