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Include Issue ID in a list of issues?

Catrine Lundström June 20, 2022

Hi,

How can I include Issue ID (not Issue KEY) in a list of issues from a certain project?

Without having to use AddOns or APIs or similar.

BR

Catrine

1 answer

0 votes
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2022

Hi @Catrine Lundström

A workaround is to create an automation rule that copies the id of the ticket and copies it to a newly created custom field. Run it on a schedule and trigger it manually.

Regards

Catrine Lundström June 20, 2022

Thanks for the tip.

Thought about that first, but it's only for new issues.

In this case there are a lot already existing.

And is only needed on one specific occasion. (Matching existing issues before starting using integration with customers issue handling system)

Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2022

As I said, run a schedule trigger and manually it trigger it. Set a jql condition to ensure that it runs only for issues where the custom field is empty.

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