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In the Jira Service portal i am able to see 3 projects but i want to restrict it for Only one projec

Sreenadh
Sreenadh December 22, 2022

Hi,

In the Jira Service portal i am able to see 3 projects but i want to restrict it for Only one project

I have created 3 projects in ITSM (JSM) but i want to restrict the same from the portal view which i want to see only one project which is Service Desk Project.

Please find the attached screenshot for your reference.

1.PNG

I want to see only Service Desk Project in the portal.

Thanks,

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Trudy Claspill
Trudy Claspill
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December 22, 2022

Hello @Sreenadh 

The following article and post discuss this topic.

https://confluence.atlassian.com/cloudkb/how-to-restrict-customers-access-to-specific-projects-only-in-jira-service-desk-cloud-815566896.html

https://community.atlassian.com/t5/Jira-questions/Limiting-what-Projects-show-up-on-the-Service-Desk-Help-Center/qaq-p/1820203

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